Working Hours : 44 hours

45 mins break | Mon to Sun (including PH) - Any 5 days in a week

7am to 430pm

11am to 830pm

1pm to 1030pm

10pm to 730am

• Work closely with the Residence Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures.
• Maintain good guest relations with in-house guests at all times. Project a courteous and hospitable attitude.
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary. Write glitch reports when required.
• Ensure guest room security, emergency, and fire procedures are followed. Encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with SR facilities, functions, major city attractions and events. Provide guests with accurate information as requested. Maintain a professional and courteous working relationship with all hotel personnel, ensuring effective communication.

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TELE me at @vallsl or WA me at https://wa.me/+6587200388 NOW!

Interested candidates please submit your resume to ivylau@recruitexpress.com.sg

Ivy Lau Lok Tong

Outsourcing Team

Recruit Express Pte Ltd

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