Singapore | Posted: Apr 12, 2026
You will provide first-level support to HR users on system-related enquiries, support payroll UAT activities, manage HRIS requests and access administration, and monitor data replication issues, working closely with stakeholders to ensure timely resolution.
HR Shared Services Support
• Provide support and guidance to HR users on system-related inquiries.
• Help HR users understand processes and analyse employee data accurately and efficiently.
• Collaborate with relevant stakeholders to ensure timely issue resolution.
HRIS Support
• Address HRIS-related queries from company promptly and professionally.
• Support Payroll through User Acceptance Testing (UAT).
• Assist users with timely S/4HANA password resets.
HRIS Request System Administration
• Oversee and manage the HRIS Request System.
• Assign tasks to appropriate team members.
• Manage user access rights and permissions within the system.
Data Replication Error Monitoring
• Monitor and manage data replication error reports.
• Coordinate with stakeholders to ensure timely resolution of replication issues.
Central Data Team Operations
• Manage and execute mass HR data uploads ensuring accuracy and timely completion.
• Provide operational support for cluster-wide HR cycles (July & December bonuses, January & July promotion exercises).
• Guide HR users on inquiries related to mass uploads.
Project & Ad Hoc Support
• Support scheduling and coordination of Weekly Team Lead Meetings and Quarterly Circle Meetings.
• Provide additional ad hoc support as required
*JOB REQUIREMENTS*
• Bachelor’s degree in business Analytics, Information Systems, Computer Science, or a related field
• Knowledge of Human Resource Management Systems (HRIS), preferably SAP SuccessFactors
• Excellent knowledge of Microsoft Office, Excel, and the ability to create charts, spreadsheets, and presentations
• Forward-thinking, positive-minded, results-oriented, and energetic individual who is meticulous and able to work in a complex and dynamic environment
• Excellent verbal and written communication skills
• Ability to work as part of a team and independently