IT Engineer (Aspect UIP or Amazon Connect) - $7000 #IJJ
- Experience in architecturing or being a contact center developer working with leading contact center technology platforms and applications, such as Aspect, Aws Connect etc.
- Hands-on experience working on the design, development, deployment, and migration of contact center solutions at scale
- Primary Skills: Aspect UIP system 7.3 SP6 i.e. M3 script designing – IVR, Administration, Production support
- System Health checks, service packs upgradation, cod mode upgrade, Hotfixes deployment
- Must have knowledge in telephony like UMS/Audio Codecs
- Managing the Call recording system Aspect Quality management with privilege management
- Working on the Telephony, UIP Database, Core services by quickly resuming the production in case of any downtime issues
- knowledge of IVR designing (Aspect M3 Designer), IVR traffic monitoring (M3 Monitor) as per business requirement.
- SSL/TLS/2 factor Authentication and Data encryption concepts
- Familiarity with Amazon Connect capabilities, benefits, and required deployment skills
Interested applicants please send your resume to email@example.com
Jane Ng Wei Ling
Recruit Express Pte Ltd
EA License No: 99C4599
RCB No.: 199601303W
IT Infrastructure (Hardware)
Contract / Temp
S$4,001 - S$6,000 / mth
S$6,001 to S$10,000 / mth
If you meet the requirements of this role, please email a detailed resume in Word document to Jane Ng Wei Ling.
CEI Registration No.: R1104585
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.