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IT Engineer (Aspect UIP or Amazon Connect) - $7000 #IJJ

Description

  • Experience in architecturing or being a contact center developer working with leading contact center technology platforms and applications, such as Aspect, Aws Connect etc.
  • Hands-on experience working on the design, development, deployment, and migration of contact center solutions at scale
    • Primary Skills: Aspect UIP system 7.3 SP6 i.e. M3 script designing – IVR, Administration, Production support
    • System Health checks, service packs upgradation, cod mode upgrade, Hotfixes deployment
    • Must have knowledge in telephony like UMS/Audio Codecs
    • Managing the Call recording system Aspect Quality management with privilege management
    • Working on the Telephony, UIP Database, Core services by quickly resuming the production in case of any downtime issues
    • knowledge of IVR designing (Aspect M3 Designer), IVR traffic monitoring (M3 Monitor) as per business requirement.
    • SSL/TLS/2 factor Authentication and Data encryption concepts
  • Familiarity with Amazon Connect capabilities, benefits, and required deployment skills

Interested applicants please send your resume to janeng@recruitexpress.com.sg

Jane Ng Wei Ling

R1104585

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W



Industry

Insurance


Specialization

IT Infrastructure (Hardware)


Location

Central


Employment Type

Contract / Temp
Permanent


Salary

S$4,001 - S$6,000 / mth
S$6,001 to S$10,000 / mth


If you meet the requirements of this role, please email a detailed resume in Word document to Jane Ng Wei Ling.
CEI Registration No.: R1104585
Email: janeng@recruitexpress.com.sg

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.