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Quality Service Associate - HEALTHCARE/5 Days/Office Hours

Description

  • Provide “hassle-free” appointment experience to our patients
  • Assist patients to be seen by doctors with the earliest available appointment date
  • Identify and implement continuing service improvements amongst team members
  • Provide access and utilise meaningful data to improve service improvement and service recovery
  • Cultivate teamwork and knowledge-based organisation
  • To provide guidelines for projecting a good corporate image and extending quality public relations to all patients and visitors
  • Managing incoming and outgoing calls to ensure that customer’s queries, appointments and referral of services are answered professionally, in accordance with SNEC’s telephone standards.


Requirements

  • Minimum Diploma/GCE A Levels
  • Good interpersonal Skills
  • No experience needed, training provided 


For interested candidates, please send your most recent and updated resume to temphc@recruitexpress.com.sg
Subject heading: Quality Service Associate - HMLT

Michelle Lee Ser Min
Recruit Express Pte Ltd
(R1440070)
EA Licence No. 99C4599


Industry

Healthcare / Pharmaceutical / Life Science / Medical Device


Specialization

Customer Service
Healthcare - Nurse / Allied Healthcare
Healthcare - Pharmaceutical / Life Science / Medical Device / Clinical Research / Regulatory Affairs


Location

Central, North, East, West


Employment Type

Part-time
Contract / Temp
Permanent


Salary

Negotiable


If you meet the requirements of this role, please email a detailed resume in Word document to Michelle Lee Ser Min.
CEI Registration No.: R1440070
Email: michelle.lee@recruitexpress.com.sg
Tel: 67363280
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.